Tickets Addons

The tickets addon allows you to create tickets in your server.

PurchaseSupport

Create a category

You can create a unlimited amount of categories. Each category can have a different configuration. You just need to create a new file in the configs/Tickets/categories/ folder or subfolder.

Commands

  • Name
    /add <user>
    Description

    Add a user to the ticket.

  • Name
    /remove <user>
    Description

    Remove a user from the ticket.

  • Name
    /claim
    Description

    Claim the ticket.

  • Name
    /rename
    Description

    Rename the ticket.

  • Name
    /transcript [channel]
    Description

    Get the transcript of the channel.

  • Name
    /close [reason]
    Description

    Close the ticket.

  • Name
    /tickets panel <panel>
    Description

    Create a ticket creation panel.

  • Name
    /tickets history [user]
    Description

    Get the ticket history of a user.

Placeholders

  • Name
    %tickets_ticket_amount%
    Description

    The amount of tickets.

  • Name
    %tickets_open_ticket_amount%
    Description

    The amount of open tickets.

  • Name
    %tickets_closed_ticket_amount%
    Description

    The amount of closed tickets.

Button Custom ID

Allows you to have custom buttons to execute various actions of the Tickets addon at any location of the bot

  • Name
    tickets_create_<category-id>
    Description

    Replace <category-id> with your category's filename like "categories/support.yml" → "ticket_create_support"

  - type: button
    label: "Open a Support Ticket"
    custom-id: "tickets_create_support"
    emoji: "📩"
    style: 'Secondary'